Colour Schemes

  • Default Colour Scheme
  • High Contrast Colour Scheme

Font Size

  • A
  • A
Reset Font Size


  • Contact Centre
  • Training
  • Student Absence
  • Complaints & Compliments
  • Aura Hair and Beauty Salon
  • Podiatry Clinic
The Contact Centre Term Time opening hours are as follows
Monday 8.30am – 6.00pm
Tuesday 8.30am – 6.00pm
Wednesday 8.30am – 5.00pm
Thursday 8.30am – 6.00pm
Friday 8.30am – 4.00pm

PLEASE NOTE: Outside of term time the Contact Centre will be open 8:30am-5:00pm (Monday-Thursday) 8:30am-4:00pm (Friday).

General course enquiries: Ask@bmet

Birmingham 0121 446 4545 / Stourbridge and Kidderminster 01384 344 344

University Admissions Team:


To find the postal addresses of our colleges, please visit our How to Find Us page.

The Contact Centre Term Time opening hours are as follows
Monday to Thursday 9.00am – 5.00pm
Friday 9.00am - 4.10pm

Birmingham 0121 446 4545 / Stourbridge and Kidderminster 01384 344 344

Employability team (short courses for the unemployed and Job Centre enquiries)
0121 362 1174

0121 362 2101

If you wish to report student absence please call the Attendance Monitor as soon as possible on the day of absence so that your tutor can be informed. Please inform us on each subsequent day of absence until you return to college as usual.

Call the number for the site you attend as follows:

Sutton Coldfield – 0121 362 1140
Matthew Boulton – 0121 362 1142
James Watt and Erdington Skills Centre – 0121 362 1141
Black Country sites – 01384 344 392

If the line is busy please leave a clear message with your name, student ID number, name of tutor and the reason for your absence/lateness.

At BMet, we are committed to providing a high level of service and quality of learning experience. If you have any feedback about the college or wish to submit a complaint, please see our

Download Customer Complaints and Compliments Policy

Download Customer Comment Form

If you would like to submit a formal complaint to the college, please put your complaint in writing FAO the Head of Quality and either hand it in at the college, or post to the following address:

Jennens Road
B4 7PS

Or email it to

Alternatively, you can put your complaint in writing to your Head of College – contact details can be found in the Complaints Policy.

The Aura Salon at our James Watt College offers a number of hair, beauty and holistic treatments.

To book an appointment at the Aura Salon please call: 0121 325 2207.

We offer podiatry services in our student clinic, based at Matthew Boulton College.

Providing a range of treatments for foot and lower limb complaints.  We also offer specialist therapies such as ultrasound therapy and acupuncture.

To book an appointment, please call 0121 503 8509.