Introduction to Frontline Pharmacy Support Roles

This qualification is a competence-based qualification that aims to provide learners with the knowledge, skills, and behaviours that are required to progress onto the Level 2 Pharmacy Apprenticeship. The objective of this qualification is to focus on gaining knowledge and skills preparing you for the world of work, specifically in the Pharmacy industry. It also encompasses the underpinning ethics, professionalism, teamwork, and communication required to work in the pharmacy profession.

Students in the science lab

Course overview

Completing the Introduction to Frontline Pharmacy Support Roles the course offers several personal, professional, and career benefits, particularly if you’re beginning your journey in the Pharmacy Sector.

The course is a key foundation for a Career in Pharmacy as it provides core knowledge and practical skills needed to begin your career. The course covers topics such Communication and Study Skills, creating a Safe and Healthy Work Environment, Basic Anatomy & Physiology introduction to receiving Prescriptions & Stock Management.

What this course covers

The course covers topics such Communication and Study Skills, creating a Safe and Healthy Work Environment, Basic Anatomy & Physiology introduction to receiving Prescriptions & Stock Management. The Introduction to Frontline Pharmacy Support Roles acts as a stepping stone to more advanced qualifications such as the level 2 Pharmacy service assistant programme and then the level 3 Pharmacy Technician.

 

Entry Requirements

Applicants will require 2 GCSEs at Grade C/ Level 4 or above in English and Math’s.

Please note: Level 2 Functional Skills in both English and maths is also accepted as an equivalent to GCSE’s.

Progression Opportunities

The Introduction to Frontline Pharmacy Support Roles acts as a stepping stone to more advanced qualifications such as the level 2 Pharmacy service assistant programme and then the level 3 Pharmacy Technician.

 

Delivery And Assessment

Assessment is practical and supportive and designed to reflect real working environments. You’ll be assessed through workbook activities, written tasks, professional discussions, presentations and scenario-based simulations. All assessment components must be successfully completed to achieve the qualification.

Course start dates

September 1, 2026
Course Code: SL2PHSFMM-1
Location: Matthew Boulton College