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Cleaning and Support Services Apprenticeship

As a cleaning and support services apprentice, your exact duties will depend upon your employer.
Your job role will heavily impact upon the health and safety of the building users and will contribute to existing control measures in place. The service you provide will assist the maintenance programme and prolong the life of the fixtures, fittings and furnishings within the environment. Your role will require physical activity, an understanding of COSHH and it may incorporate the use of electrical machinery and disposal systems.
Working within the cleaning industry requires conscientious individuals capable of following a detailed work schedule to perform tasks within a set time frame.

Course Info

Subject Area
Course Type
James Watt College

Entry Requirements

Entry criteria varies depending on the framework that you are studying and the needs of the employer, however a good level of secondary education is expected (maths and English GCSE at a D/3 grade or above) and many employers expect you to have C/4 grade or above qualifications. Employers also look for skills like motivation, good interpersonal skills, good communication skills and a willingness to learn and will set their own specifications depending on the role.

Delivery and Assessment

The duration of an apprenticeship will vary depending on the needs of the employer but you will be required to complete qualifications during the period usually with set study days. As part of the apprenticeship, there will be a number of specific skills that your employer or college tutor will monitor and observe to prove that you reached a certain level of understanding.


On completion of this intermediate level apprenticeship, you could work in a hospital, school, university or any other organisation. Roles could include a Passenger Transport Cleaner, Industrial Cleaner, or Caretaker. Or you could choose to specialise in areas such as Carpet and Flooring Cleaning.

Career Opportunities

  • Supervisor
  • Team Leader
  • Hospitality
  • Healthcare
  • Local Authority